To open an account at RAWBANK, you must go to the nearest branch with your two passports photos and your valid ID (either an election card, passport or driving license)
Here are the steps to access your account. You should:
To subscribe to illico cash, you should:
- Have a Smartphone
- Download the application from the internet via Play store or App store
- After the download you fill in all the requested information
- Go to one of our nearest branch to fill in an application form to get the token that will allow you to see all your accounts.
You must go to one of our nearest branch to complete a Token Application Form
If you are:
- a Rawbank non-customer go to one of our nearest branch with your ID card to complete a an application claim form.
- a Rawbank customer, contact customer service at 4488/243996016300.
- To block your card, contact customer service at 4488 (Toll-free number) or +243 996016300 or visit one of our nearest branch.
- To unlock your card, go to one of our nearest branch to complete a card unlock application form.
You can visit our website www.RAWBANK.CD and you will find on the network menu bar the list of all our correspondent banks
Visit our website to discover the precise locations of our nearly 200 ATMs
First, you must have a salary account at Rawbank to benefit from a loan at the bank
- Then you will be asked to present a letter of recommendation from your employer and your letter of credit application. Afterwards, you will go to your account manager who will analyze your application and the ability to repay the loan.
The conditions to have a credit at Rawbank are:
- Be the holder of a salary account at Rawbank
- Visit any Rawbank branch office for more information
All our Visa cards, China card, MasterCard and Mastercard traveler’s cards
Contact customer service at 4488 (Toll-free number) or +243 996016300
Monday to Friday from 08:30 to 15:30 and Saturdays from 09:00 to 12:00
All our Visa cards, China card, MasterCard and MasterCard Traveler’s cards, both for payments at foreign merchants, as well as for withdrawals on foreign ATMs.
Monday to Friday from 8:30 am to 9 pm and Saturdays, Sundays and public holidays from 8:30 am to 7 pm
Go to one of our nearest distributors, insert your card and choose the pin change option
The validity period of a credit card is 3 years.